Once your order has been dispatched, you’ll receive a confirmation email with your tracking information, so you can follow your order all the way to your door. You can also check your order status and tracking by visiting your Account Page. In-stock

<img src="https://attachments.gorgias.help/bgJ1Q6Qmy06vXKOM/hc/q0jJY2DGWd6eBWMO/2024100715-920056d1-140b-45fc-acbd-5d5994ae2d64-94057694-1ced-45a2-a0b3-99b8573b5905.png" style="width: 606px;" class="fr-fic fr-dii"><h2 data-start="145" data-end="173" id="isPasted">Order Dispatch &amp; Tracking</h2><h3 data-start="175" data-end="200" id="dispatch-confirmation">Dispatch Confirmation</h3>Once your order has been dispatched, you&#x2019;ll receive a confirmation email with your tracking information, so you can follow your order all the way to your door.You can also check your order status and tracking by visiting your <a data-start="448" data-end="465" rel="noopener" href="#">Account Page</a>.<hr data-start="470" data-end="473"><h3 data-start="475" data-end="493" id="dispatch-times">Dispatch Times</h3><ul data-start="495" data-end="784"><li data-start="495" data-end="605">In-stock items: Usually dispatched within 1&#x2013;2 working days (excluding weekends and bank holidays).</li><li data-start="606" data-end="689">Orders placed after 3pm on a weekday may be processed the next working day.</li><li data-start="690" data-end="784">Orders placed after 3pm on Friday or over the weekend will be processed on Monday.</li></ul><h3 data-start="786" data-end="810" id="supplier-stock-items">Supplier Stock Items</h3><ul data-start="812" data-end="1132"><li data-start="812" data-end="995">If an item is sold out in our warehouse, it may be ordered from supplier stock, which is normally dispatched within 2&#x2013;3 working days, excluding weekends and bank holidays.</li><li data-start="996" data-end="1132">Some suppliers may take longer for specific or hard-to-find items. If this happens, we will always email you with an update.</li></ul>If you think there might be a problem with your order and haven&#x2019;t received a message, please contact our team.<hr data-start="1252" data-end="1255"><h3 data-start="1257" data-end="1277" id="weekend-dispatch">Weekend Dispatch</h3><ul data-start="1279" data-end="1426"><li data-start="1279" data-end="1347">Please note that we do not dispatch orders over the weekend.</li><li data-start="1348" data-end="1426">Any orders placed after 3pm on Friday will be processed on Monday.</li></ul>

Where is my order?

At Biketart, we aim to ensure every order reaches you on time and in perfect condition. If your order is lost in transit:. Contact our customer support team at support@biketart.com. Include your order number and any relevant details. Most couriers al

<h3 id="isPasted"><img src="https://attachments.gorgias.help/bgJ1Q6Qmy06vXKOM/hc/q0jJY2DGWd6eBWMO/2024100715-b0476308-1469-4071-ad22-8f86842372cb-a86eaf3e-3162-4096-8562-4014d31df4da.png" style="width: 631px;" class="fr-fic fr-dii"></h3><h3 data-start="171" data-end="188" id="isPasted">Lost Packages</h3>At Biketart, we aim to ensure every order reaches you on time and in perfect condition.If your order is lost in transit:<ul data-start="326" data-end="539"><li data-start="326" data-end="396">Contact our customer support team at <a data-start="371" data-end="391" rel="noopener">support@biketart.com</a>.</li><li data-start="397" data-end="456">Include your order number and any relevant details.</li><li data-start="457" data-end="539">Most couriers allow up to 10 days from dispatch to consider a parcel lost.</li></ul>Please note: During busy periods such as bank holidays, industrial action, or Christmas, deliveries may take longer than usual. If your order hasn&#x2019;t arrived on time, don&#x2019;t panic&#x2014;contact us, and we&#x2019;ll do our best to advise you.<hr data-start="779" data-end="782"><h3 data-start="784" data-end="804" id="damaged-packages">Damaged Packages</h3>We understand it&#x2019;s disappointing to receive a damaged package. If this happens:<ul data-start="893" data-end="1157"><li data-start="893" data-end="977">Email <a data-start="903" data-end="923" rel="noopener">support@biketart.com</a> with photos of the damaged item or packaging.</li><li data-start="978" data-end="1072">We will review your documentation and, if needed, arrange a replacement or refund.</li><li data-start="1073" data-end="1157">For courier claims, we may request additional evidence to process the claim.</li></ul>

What happens if my package is lost or arrives in a damaged state?

Delivery Methods

Biketart