If you don't have a printer we also accept hand written notes, just make sure to include your returns reference and something to identify you in the parcel. We do understand that sometimes packaging can get damaged, in that case we will apply a 10% r
If your order has been damaged or missing parts in transit don't worry, we can normally get it sorted out. Please contact us here. Make sure to include your order reference and a photo of the item clearly showing the damage. If the parcel has been da
At Biketart, we’re committed to providing high-quality products that stand the test of time. However, we know that issues can occasionally arise. Here’s what to do if you believe your item is eligible for a warranty claim. Each of our manufacturers o
We aim to process all returns within 2-4 working days of receipt. At busier times of year it can take a little longer. Once your return has been processed you'll receive an automated email confirmation with the exchange or refund details. If you have