Are you looking to get your bike serviced or repaired by skilled professionals? Booking an appointment with us is quick and easy, and we're here to ensure you have all the information needed to make the process seamless. This guide will take you thro

<h1 id><img src="https://attachments.gorgias.help/bgJ1Q6Qmy06vXKOM/hc/q0jJY2DGWd6eBWMO/2024103110-10bb790f-9867-45b3-b3f6-711fb71bb5a7-6a2f44e8-005c-4b31-a72d-3a5adc45c77d.png" style="width: 670px;" class="fr-fic fr-dib"></h1><h1 id="-1"> </h1><h1 id="isPasted">How to Book a Service at Biketart: A Step-by-Step Guide</h1>Are you looking to get your bike serviced or repaired by skilled professionals? Booking an appointment with us is quick and easy, and we&apos;re here to ensure you have all the information needed to make the process seamless. This guide will take you through every step for booking a service at our workshop and includes essential details to ensure we&#x2019;re fully prepared for your visit.<h2 id="-2"> </h2><h2 id="booking-options-how-to-contact-us">Booking Options: How to Contact Us</h2>To make a booking, you have two convenient options:<ol><li>Call Us: Speak directly with our friendly team by calling us at 01227 832582. We&#x2019;ll be able to answer any questions, suggest suitable times, and help you schedule your appointment.</li><li>Email Us: If you prefer, you can email us at <a rel="noopener">support@biketart.com</a> with your booking request. Just include all the necessary details (listed below), and we&apos;ll confirm your booking at the earliest opportunity.</li></ol><h2 id="-3"> </h2><h2 id="what-information-we-need-from-you">What Information We Need From You</h2>To help us prepare and provide the best possible service, please provide the following information when making your booking:<ul><li>Full Name: This helps us identify you when you arrive and keeps our records accurate.</li><li>Full Address: Useful for record-keeping, this also assists us if we need to arrange any part orders for delivery.</li><li>Contact Number: In case we need to discuss details regarding your bike, repair process, or any updates, your phone number is essential for quick communication.</li><li>Make &amp; Model of Bike: Knowing your bike&#x2019;s brand and model helps us prepare for any specialized tools or parts that may be required.</li><li>Work or Service Required: Describe the service you&#x2019;re seeking, whether it&apos;s a standard tune-up, a full bike service, specific repairs, or customization requests. The more detail, the better!</li><li>Suitable Date and Time: Provide a preferred date and time for your visit. We&#x2019;ll do our best to accommodate you and can suggest alternatives if needed.</li></ul><h2 id="-4"> </h2><h2 id="why-book-with-us">Why Book with Us?</h2>Our workshop offers a full range of professional bike services, from regular maintenance to complex repairs. Here are a few reasons why so many riders choose us for their bike care needs:<ul><li>Expert Mechanics: Our team consists of experienced and certified mechanics who are skilled in working with all bike types&#x2014;from road bikes and mountain bikes to electric bikes.</li><li>Comprehensive Services: We offer everything from brake and gear adjustments, wheel truing, and chain repairs to advanced diagnostics and complete overhauls.</li><li>Quick Turnaround Times: We aim to have your bike back on the road as quickly as possible without sacrificing quality.</li><li>Quality Parts: We use top-tier parts and materials for all repairs, ensuring durability and performance.</li></ul><h2 id="-5"> </h2><h2 id="faqs-about-booking-a-bike-service-with-us">FAQs About Booking a Bike Service with Us</h2>Q: How far in advance should I book? A: We recommend booking at least a week in advance, especially during peak cycling seasons, to ensure availability.Q: What happens if I need to reschedule? A: No problem! Just give us a call as soon as you know, and we&#x2019;ll work to find a more convenient time for you.Q: Do I need to bring any documents? A: No documents are required, but please be ready with any specifics on the issues you&#x2019;re experiencing or the services you require.Q: How will I know when my bike is ready? A: Once your bike service or repair is complete, we&#x2019;ll give you a call or send an email. You can then arrange to pick up your bike at a time that&#x2019;s convenient for you. <h2 id="contact-us-today-to-book-your-bike-service">Contact Us Today to Book Your Bike Service!</h2>Whether your bike needs a simple check-up or an intensive repair, our workshop is ready to help you get back on the road with confidence. Give us a call at 01227 832582 or email <a rel="noopener">support@biketart.com</a> to schedule your appointment today!<div data-block="true" data-editor="6i4hi" data-offset-key="a1n2s-0-0"> </div>

How Do I Make a Booking?

At Biketart, we have a fully equipped workshop and a team of trained mechanics to handle all your bike servicing and repair needs. Operating from our showroom near Canterbury, we provide a full range of services, including:. Drivetrain replacements.

<h2 data-start="148" data-end="170" id="isPasted">Servicing &amp; Repairs</h2>At Biketart, we have a fully equipped workshop and a team of trained mechanics to handle all your bike servicing and repair needs. Operating from our showroom near Canterbury, we provide a full range of services, including:<ul data-start="413" data-end="510"><li data-start="413" data-end="440">Drivetrain replacements</li><li data-start="441" data-end="457">Brake bleeds</li><li data-start="458" data-end="476">Tubeless setup</li><li data-start="477" data-end="492">Deep cleans</li><li data-start="493" data-end="510">And much more</li></ul>With tens of thousands of parts in stock, we can usually complete repairs quickly, with most spare parts available on-site.We offer three standard servicing packages, tailored to different bikes and requirements. We pride ourselves on transparency&#x2014;we&#x2019;ll never recommend or charge for anything you don&#x2019;t need.To book your bike for a repair or service, call 01227 832582 or email <a data-start="912" data-end="932" rel="noopener">support@biketart.com</a>.<hr data-start="939" data-end="942"><h3 data-start="944" data-end="968" id="silver-service--99">Silver Service &#x2013; &#xA3;99</h3>Our standard service package covers all the essentials for a smooth and safe ride:<ul data-start="1058" data-end="1433"><li data-start="1058" data-end="1079">Full safety check</li><li data-start="1080" data-end="1110">Drivetrain cleaned in situ</li><li data-start="1111" data-end="1144">Brakes inspected and adjusted</li><li data-start="1145" data-end="1177">Gears inspected and adjusted</li><li data-start="1178" data-end="1219">Chain checked for wear and lubricated</li><li data-start="1220" data-end="1272">Wheels and tyres inspected for wear and inflated</li><li data-start="1273" data-end="1330">Hub and bottom bracket bearings checked for wear/play</li><li data-start="1331" data-end="1384">Headset bearings removed, cleaned, and re-greased</li><li data-start="1385" data-end="1433">E-bikes: updated and service report provided</li></ul><hr data-start="1435" data-end="1438"><h3 data-start="1440" data-end="1463" id="gold-service--150">Gold Service &#x2013; &#xA3;150</h3>Our in-depth service includes everything in the Silver Service plus:<ul data-start="1541" data-end="1749"><li data-start="1541" data-end="1602">Drivetrain removed, cleaned, degreased, and re-lubricated</li><li data-start="1603" data-end="1633">Wheels trued and tensioned</li><li data-start="1634" data-end="1654">Full brake bleed</li><li data-start="1655" data-end="1700">Hub and bottom bracket bearings inspected</li><li data-start="1701" data-end="1749">E-bikes: updated and service report provided</li></ul><hr data-start="1751" data-end="1754"><h3 data-start="1756" data-end="1783" id="platinum-service--360">Platinum Service &#x2013; &#xA3;360</h3>Our premium service is a complete bike overhaul for a &#x201C;like-new&#x201D; look and feel. Includes everything from Silver and Gold Services plus:<ul data-start="1928" data-end="2474"><li data-start="1928" data-end="1969">Full bike stripped down to bare frame</li><li data-start="1970" data-end="2010">Fork stripped, cleaned, and serviced</li><li data-start="2011" data-end="2084">Shock stripped, cleaned, and serviced (including bushing replacement)</li><li data-start="2085" data-end="2148">All frame bearings replaced (cost of bearings excluded)</li><li data-start="2149" data-end="2192">Full flush brake bleed (front and rear)</li><li data-start="2193" data-end="2241">Full drivetrain strip down and deep cleaning</li><li data-start="2242" data-end="2289">New inner and outer gear cables if required</li><li data-start="2290" data-end="2332">Tubeless sealant replaced or topped up</li><li data-start="2333" data-end="2370">Dropper post removed and serviced</li><li data-start="2371" data-end="2420">E-bikes: updated and service report generated</li><li data-start="2421" data-end="2474">Road bikes: bar tape replaced (cost included)</li></ul>

Service packages

We are excited to announce a major upgrade to our workshop! Our dedicated in-house Suspension Service Centre is now open, offering factory-level maintenance and tuning for forks, shocks, and dropper posts. As part of this expansion:. We’ve invested i

<h2 data-start="173" data-end="221" id="isPasted">Biketart Suspension Service Centre &#x2013; Now Open</h2>We are excited to announce a major upgrade to our workshop! Our dedicated in-house Suspension Service Centre is now open, offering factory-level maintenance and tuning for forks, shocks, and dropper posts.As part of this expansion:<ul data-start="470" data-end="844"><li data-start="470" data-end="587">We&#x2019;ve invested in the latest tools and genuine parts to ensure every service meets the highest standards.</li><li data-start="588" data-end="844">We&#x2019;re delighted to welcome Kean, formerly of DUST Bikes Innsbruck and KT&#x2019;s Bike Shed, to the team full-time. His expertise covers everything from standard air-can services to complex damper rebuilds and custom shim stack tuning.</li></ul><hr data-start="846" data-end="849"><h3 data-start="851" data-end="887" id="why-suspension-servicing-matters">Why Suspension Servicing Matters</h3>Mountain bike suspension is a sophisticated system designed for traction, safety, and control. UK riding conditions&#x2014;especially winter grit and mud&#x2014;can take a toll over time.<ul data-start="1074" data-end="1355"><li data-start="1074" data-end="1237">Suspension fluid degrades, and seals wear down, leading to a loss of plushness, reduced traction, and potential damage to stanchions or internal parts.</li><li data-start="1238" data-end="1355">Regular servicing restores the factory feel, protects your investment, and extends the life of your bike.</li></ul><hr data-start="1357" data-end="1360"><h3 data-start="1362" data-end="1389" id="our-suspension-services">Our Suspension Services</h3>We service all major suspension brands using genuine parts and high-performance fluids. Services can be booked standalone or alongside a general bike service.What we offer:<ul data-start="1587" data-end="2071"><li data-start="1587" data-end="1673">Full Fork &amp; Shock Servicing &#x2013; Comprehensive strip-down, cleaning, and rebuild.</li><li data-start="1674" data-end="1796">Custom Tuning &#x2013; Optimise suspension for your weight, riding style, and terrain (including shim stack adjustments).</li><li data-start="1797" data-end="1858">Seal Replacement &#x2013; Prevent leaks and reduce friction.</li><li data-start="1859" data-end="1930">Damper Repairs &#x2013; Diagnose and repair internal hydraulic issues.</li><li data-start="1931" data-end="2004">Dropper Post Servicing &#x2013; Ensure smooth actuation and reliability.</li><li data-start="2005" data-end="2071">Spring Upgrades &#x2013; Swap coil springs to match rider weight.</li></ul><hr data-start="2073" data-end="2076"><h3 data-start="2078" data-end="2094" id="how-it-works">How It Works</h3>We&#x2019;ve designed the process to be convenient:<ul data-start="2148" data-end="2382"><li data-start="2148" data-end="2223">Drop-off: Bring your bike or suspension components to our workshop.</li><li data-start="2224" data-end="2279">Post: Mail forks or shocks if you&#x2019;re not local.</li><li data-start="2280" data-end="2382">Full Service: Combine suspension servicing with a general bike service for maximum efficiency.</li></ul>We aim for a quick turnaround so you spend less time waiting and more time riding.<hr data-start="2474" data-end="2477"><h3 data-start="2479" data-end="2526" id="launch-offer--50-off-suspension-servicing">Launch Offer &#x2013; 50% Off Suspension Servicing</h3>To celebrate the opening, we&#x2019;re offering 50% off all full suspension servicing.<ul data-start="2615" data-end="2858"><li data-start="2615" data-end="2668">Valid: 3rd November 2025 &#x2013; 31st December 2025</li><li data-start="2669" data-end="2777">How to Book: Call 01227 832582, visit us in-store, or book via our <a data-start="2746" data-end="2774" rel="noopener" href="#">workshop booking system</a>.</li><li data-start="2778" data-end="2858">Important: Please mention this offer when booking to apply the discount.</li></ul>This is a perfect opportunity to get your bike dialled in during the winter downtime. We look forward to getting your suspension running smoother than ever!

Suspension Servicing

Shimano Steps Service Centre

Biketart

Biketart has a fully equipped workshop for all bike services and repairs. Get your bike booked in today at our south Canterbury store.

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Shimano Steps Service Centre

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How Do I Make a Booking?

Service packages

Suspension Servicing