Biketart is a Shimano STEPS Premium Centre. This means we have the expertise, equipment and support to look after your Shimano STEPS ebike. Our trained technicians are able to diagnose and repair your electric bike. In our workshop we have spare moto
We aim to get you back out on your bike as fast as possible. The timescales can vary depending on diagnosing or determining a fault but we aim to complete any work within 24 hours of Shimano approving the case. We have motors, batteries, cables and p
To get the process started we'll need:. For Shimano Steps batteries, we often don't need to physically have them. We will need:
If your purchased your Steps equipped Ebike from us and it's still within it's 2 year warranty then good news! It's free of charge. If you are out of the warranty period and you've got a fault, let us know. We may still be able to help depending on t
Error Codes: https://si.shimano.com/en/error. Update log: https://bike.shimano.com/en-EU/e-tube/project/firmware.html. Warranty information: https://bike.shimano.com/en-EU/information/warranty.html.